Privacy Policy

KIKIGUNN & KIKIGUNN_PRINTWORKS

Effective date: 08.09.24

Last updated: 08.09.25

Kiki Gunn Printworks (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, make a purchase, or interact with us. It also outlines your rights under the UK GDPR, the EU GDPR, and other applicable laws.

1. Who We Are

Kiki Gunn Printworks
Address: La Renardiere, Chemin Du Bouchet, Aiffres, France, 79230
Email: hello@kikigunn.com

We are the “data controller” of your personal information.

2. What Information We Collect

• Identity & Contact Information: name, billing/delivery address, email address, phone number.
• Payment Information: payment card details (processed securely by our payment provider; we do not store card numbers).
• Account Information: login details if you create an account.
• Order Information: purchase history, preferences, delivery details.
• Technical Information: IP address, browser type, device information, cookies, and usage data.
• Marketing Preferences: your subscription choices for newsletters or promotions.

3. How We Use Your Information

• To process and deliver your orders.
• To provide customer support and respond to enquiries.
• To manage your account (if applicable).
• To send you service messages (order confirmations, shipping updates, etc.).
• To send marketing communications if you opt in (you can unsubscribe anytime).
• To improve our website and shopping experience.
• To comply with legal obligations (tax, accounting, fraud prevention).

4. Legal Bases for Processing

• Contractual necessity (processing orders and providing services).
• Consent (marketing emails or optional cookies).
• Legal obligation (tax and regulatory compliance).
• Legitimate interests (site improvement, fraud prevention, and security, where not overridden by your rights).

5. Sharing Your Information

We do not sell your data. We may share it with:

• Service providers: payment processors, shipping companies, IT/hosting providers.
• Professional advisers: accountants, legal advisors, auditors.
• Authorities: where required by law (e.g., tax or regulatory bodies). All third parties must protect your data and use it lawfully.

6. International Data Transfers

If we transfer your data outside the UK or EEA, we use appropriate safeguards (e.g., UK/EU Standard Contractual Clauses) and additional measures as needed to protect your information.

7. Data Retention

We keep personal data only as long as necessary for the purposes collected and to meet legal, accounting, or reporting requirements. For example:

• Order records: up to 7 years (for tax/accounting).
• Marketing data: until you unsubscribe or request deletion.

8. Your Rights

You have the right to:

• Access your personal data;
• Rectify inaccurate data;
• Erase data (subject to legal limits);
• Restrict or object to processing in certain cases;
• Withdraw consent (for marketing);
• Data portability.

To exercise your rights, contact hello@kikigunn.com. You can also lodge a complaint with the Information Commissioner’s Office (ICO) in the UK or your local EU data protection authority.

9. Cookies & Tracking

We use cookies and similar technologies to improve your experience, analyse traffic, and deliver relevant content. Manage preferences via your browser settings or our cookie banner. See our Cookie Policy for details.

10. Security

We use appropriate technical and organisational measures to protect your data. No system is completely secure, but we work to safeguard your information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will appear here with a revised “Last updated” date.

12. Contact Us

Kiki Gunn Printworks
Email: hello@kikigunn.com
Address: La Renardiere, Chemin Du Bouchet, Aiffres, France, 79230